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Robern & Kallista Merge: Frequently Asked Questions

What the merge means for our brands, products, customers and partners. 

Why are Kallista and Robern coming together?
Kallista and Robern share a belief in thoughtful design, enduring craftsmanship, and meaningful innovation. Bringing our brands together creates a more complete portfolio for the kitchen, bath, and adjacent living spaces, with fittings, fixtures, mirrors, lighting, vanities, and storage available through one brand.

What does this mean for Kallista customers?
You’ll now have access to an expanded portfolio alongside the Kallista products you already know and trust. Together, these collections make it easier to create beautifully connected spaces throughout the entire home.

Will Kallista products or their quality change?
No, the standards that have shaped Kallista remain unchanged. Our products will continue to reflect the craftsmanship, technology, and artistry that define the Kallista brand.

What products will be available through Kallista?
In addition to Kallista fittings, fixtures, and accessories, the expanded portfolio will include Robern medicine cabinets, mirrors, lighting, vanities, and storage solutions. These products will be organized under the Beauty & Storage category on Kallista.com.

Where can I purchase Kallista products?
The combined portfolio will be available through Kallista and our network of authorized showrooms and e-commerce partners. This expanded offering makes it easier to source complementary products across the home through one brand.

Will the Kallista website change?
Kallista.com will become the unified digital destination for the combined portfolio. You’ll be able to explore Kallista fittings and fixtures alongside Beauty & Storage products, with product information, specifications, inspiration, and supporting resources available in one place.

What will happen to Robern.com?
Robern.com will transition to Kallista.com. Visitors will be redirected to the appropriate destination on Kallista.com, where Robern products and resources will live as part of the expanded Kallista portfolio.

Will I still be able to find product information and technical resources?
Yes. Product resources, including specifications, installation guides, care and maintenance information, warranty details, and other supporting documentation, will continue to be available through Kallista.com. Existing Beauty & Storage model numbers will remain unchanged.

Will customer service or sales support change?
The coming together of Kallista and Robern creates a more connected service experience through one unified team. Your existing sales representation will remain in place, and our customer service team will continue to support product, project, order, and display needs across the expanded portfolio.

General Support: customerservice@Kallista.com; 1-888-452-5547 (1-888-4Kallista)
Displays: displays@Kallista.com
Quotes & Project Support: projects@Kallista.com

What will happen to Kallista's social channels and email communications?
Kallista’s social channels will continue to be the destination for brand news, collections, inspiration, and stories across the expanded portfolio. Future marketing communications will come from Kallista.

Will warranties and product support change?
Existing warranties remain in place. We’ll continue to support current and future purchases with the same commitment to quality and service. Beginning January 1, 2027, Beauty & Storage products will also be covered by a new five-year warranty.

Will there be any changes to ordering or fulfillment?
We’re making investments to create a more seamless and unified experience. During the transition, there will be a brief pause in Robern order fulfillment from September 25 through October 2, 2026. Fulfillment will resume October 5, with a return to normal lead times expected by October 15.

What can I expect from Kallista going forward?
As our portfolio grows, you’ll have more ways to create considered, connected spaces through one trusted brand. We’ll continue to evolve our collections with intention, bringing together enduring craftsmanship, thoughtful innovation, and a commitment to design that lasts.